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Certification Specialist

Date Posted:  May 20, 2022
Requisition ID:  262543

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population.  As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


About the Indiana Department of Administration Division of Supplier Diversity (DSD): 


The Indiana Department of Administration, Division of Supplier Diversity (DSD), acts on behalf of the State of Indiana to actively promote, monitor and enforce the standards for certification of minority and women’s business enterprises. Its mission is to provide equal opportunity to minority and women-owned enterprises in the state’s procurement and contracting process. 




The starting salary for this position is traditionally $37,778 per year but may be commensurate with education and/or experience.

About The Job:


The Certification Specialist supports the Division of Supplier Diversity's mission of providing equal opportunity in State contracting. The Certification Specialist protects the integrity of the program by ensuring that only qualified enterprises gain access to program resources.

A Day in the Life:


The essential functions of this role are as follows:

  • Audits all certification applications, both new and recertifications, to determine program eligibility, reviews requests for certification based on agreements with other certifying bodies, and reviews classification code amendment requests;
  • Analyses the application form and the accompanying documentation supplied by the applicant and requests missing or additional information from the applicant as necessary;
  • May conduct phone interviews or in-person interviews of business owners and conduct site visits of applicant firms to confirm application information and to determine program eligibility;
  • Prepares necessary reports to document findings of fact and to make recommendations, references the governing regulations and policies to support findings;
  • Presents findings and recommendations to the Certification Review Committee and participates in committee decision making;
  • Prepares preliminary denial letters as needed for the review of the Director of Certification and/or IDOA legal counsel;
  • Serves as a witness at hearings appealing denial decisions; 
  • Identifies and assigns appropriate industry classification codes for eligible firms;
  • Prepares correspondence to internal and external customers regarding program information;
  • Communicates with internal and external customers in writing and via phone, fax, e-mail, and in- person;
  • Confers with co-workers and supervisor regarding certification issues;
  • Enters requisite application information into the electronic database;
  • May be assigned to create and/or present program information for workshops, seminars, etc.
  • Completes special projects as assigned;
  • Performs related duties as assigned.


The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

What You'll Need for Success:

  • B.S. in Political Science, Public or Business Administration, or similar area of study or equivalent and related experience;
  • J.D. or Paralegal certificate preferred;
  • Preferably have a legal background;
  • Experience in a government or business office environment;
  • Familiarity with and experience in applying statutes and regulations to make determinations about eligibility and using applicable provisions to support the determination; 
  • A valid Indiana driver's license;
  • Previous experience with Microsoft Office software suite (Outlook, Excel, Word, Access, PowerPoint);
  • Proven oral and written communication skills;
  • Proven ability to develop and maintain significant rapport with customers and clients;
  • Proven ability to understand, interpret, and apply applicable federal and state laws and regulations;
  • Proven ability to review, interpret, and analyze complex business and legal documents;
  • Proven ability to reach detailed, logical conclusions utilizing critical thinking strategies;
  • Proven ability to provide deliverables and to meet established deadlines;
  • Limited travel may be necessary, in-state and less than 25% of the time;
  • Preferably has the ability to communicate/translate oral and written materials to/from Spanish/English.

Supervisory Responsibilities/Direct Reports:

This role may serve as a team lead for an assigned work group.


Benefits of Employment with the State of Indiana:


The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:


The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis