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Benefits Specialist

Date Posted:  Apr 28, 2022
Requisition ID:  322961

Indianapolis, IN, US, 46202


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.


About the Indiana State Personnel Department (INSPD):
As an agency operating a shared services model, we provide the executive branch of state government with top-notch HR services. INSPD has a dedicated team of human resources professionals working in many capacities, including director-level, generalists, and specialists in each discipline of human resources. Joining our team will open the door to many opportunities for lateral and upward mobility.


Salary Information:

This position normally starts at $35,568.00 annually.


About the Job:

Imagine you were had a benefits question or crisis, and had to call a helpline to get advice.  The person who answers your call is professional, kind, shows empathy to your situation, and gives you some excellent advice, before providing you next steps to take.  The call you made makes you feel so much better, and allows to get some quality sleep for the first time in weeks.

Now, imagine you’re the person answering that call.  Are you the great Human Resources Specialist we’re looking for?

We are searching for dynamic, talented, and qualified professionals to join our HR team. You will initially focus on developing your expertise on everything related to our statewide benefits programs including health, dental, vision, life, and flexible spending accounts. You will become a go-to authority on our disability and worker’s compensation programs.

But why stop there? During your first year on the job, you have the opportunity to acquire knowledge and experience in the areas of Talent Acquisition, Employee Relations, Compensation, and Organizational Design. Discover how the State of Indiana can unlock your potential. INSPD wants to invest in you.

A Day in the Life:

The essential functions of your role are as follows:

  • Manages day to day issues of the benefits programs.  Provides direction, guidance and assistance to agency HR staff, benefits coordinators and employees.
  • Serves as agency benefits coordinator for centralized agencies.
  • Resolve benefit administration questions and issues raised by agencies, employees and employee family members.
  • Receives correction requests for PeopleSoft data errors and ensures all necessary documentation is gathered.
  • Makes all necessary data corrections or notifies agency how to resolve the issue.
  • Works with agency/employees and carrier to do emergency membership loads.
  • Researches claims, disputes, and eligibility and work with the carriers to ensure claims are properly adjudicated.
  • Assists in problem resolution/administration/review files for disability/WC/TPA.
  • Provides training and education on various benefits programs to managers and employees.
  • Conducts thorough review of benefit election complaints and appeals submitted to Benefits Division. 
  • Serves as liaison between vendor and agency or employee.  Maintains vendor contact to investigate discrepancies, exchange information and resolve issues.
  • Troubleshoots problems related to benefits including PeopleSoft system issues, discrepancies between PeopleSoft, Auditor's system and vendor reports, and administration of vendor contracts.  Provides input on solutions and suggestions for improvements to administration of benefits programs.
  • Participates in special projects including, but not limited to, annual Open Enrollment activities, Retiree Flexible Spending Account program, Early Retiree Health Insurance Program, PeopleSoft system testing, and GMIS team.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. 

Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

What You'll Need for Success:

  • Considerable knowledge of COBRA, HIPAA, Section 125 and other federal and state benefits laws and regulations.
  • Working knowledge of fundamentals, laws, regulations, theories and practices of Human Resources Management.
  • Working knowledge of benefits administration.
  • Working knowledge of Indiana State Government: organization, needs, policies and procedures.
  • Ability to work by one’s self, anticipate problems and initiate corrective actions.
  • Ability to work by one’s self effectively and plan and organize work of section.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work effectively with others.
  • Excellent customer service skills.
  • Excellent problem solving skills. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis