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Background Check Consultant

Date Posted:  Jan 20, 2022
Requisition ID:  289042

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.


Hire Salary:

The minimum starting salary for this position is $35,568.


About the Department of Child Services:

Mission:  The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.

Vision: Children will live in safe, healthy and supportive families and communities.

Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:

  • Respect for all
  • Racial justice
  • Diversity and inclusion
  • A culture of safety
  • A commitment to continuous improvement

About the Job:

You will work in Indianapolis in Central Office of the Department of Child Services (DCS) within the Central Office Background Check Unit (COBCU). The COBCU is responsible for the use of uniform standards and procedures in regards to all background checks completed and evaluated for the purpose of the protection of Indiana children. The COBCU’s duties include oversight of background checks, primarily focus on the consistent and timely evaluation of FBI/State fingerprint based criminal history checks, the determination of the existence of child abuse and neglect history and the communication of findings to the appropriate parties. The incumbent advises on policy and procedure in regards the results of fingerprint based criminal history checks, child abuse and neglect checks, local law enforcement agency checks as well as national sex offender registry check, which at times includes the collection and submission of criminal and/or CPS waiver actions. The overall goal of the position is to ensure DCS background checks are completed and evaluated in a manner that promotes child safety and well-being, adhering to state law, administrative rules and DCS policies and that this is completed with reasonable consistency across the state.

A Day in the Life:

  • Promote, maintain and model working relationships with clients and partners that are inclusive, respectful and adhere to the vision, mission and core values of the Department. 
  • Evaluation of all State and Federal Bureau of Investigation (FBI) fingerprint based checks  and continued re-evaluation as additional information becomes available when completed for DCS purposes; 
  • Work collaboratively with DCS local office staff and/or agency staff in the gathering of necessary verification and documents for the submission of criminal and/or CPS waivers, prepare and submit electronic waiver packet with written summary, personal recommendation with supporting reasons to manager for all waiver requests;
  • Process assigned child protective history requests submitted to COBCU by DCS licensed, contracted or subcontracted agencies, other State’s child welfare agencies regarding their open investigations of possible abuse and/or neglect and any other requester that would have a need for a child abuse and/or neglect check from the state of Indiana;
  • Address requests for information and guidance related to the results of fingerprint based evaluations.  Provide information regarding additional options available to the subject of the check for further evaluation, such as, application of criminal waiver or inform if ineligible to pursue a criminal waiver based on the findings of the fingerprint based check;
  • Address request from subjects who have been identified as having a history of child abuse and/or neglect and provide information regarding additional opinions available to the subject including the filing of a CPS waiver if the search was completed for a DCS purpose;
  • Provide consultation to DCS local office staff, DCS licensed agencies, DCS contractor and subcontractor agency staff regarding DCS policies and procedures as it relates all areas of the entire background check process;
  • Address all background check program related issues as received via phone, mail or e-mail from the interested parties and have the knowledge necessary to refer those outside the scope of DCS background checks to the appropriate resource;
  • Review and comprehend all policies and procedures related to DCS COBCU operations;
  • Monitor Inkless software process for abnormalities in processing and/or possible issues with results received and refer to the appropriate party;
  • Provide general assistance regarding questions and inquires related to different database accesses provided by COBCU to DCS field staff, and when necessary refer the issue to the appropriate DCS COBCU team member for additional follow up; 
  • Assist with projects as needed within the Juvenile Justice Initiatives and Support Division;
  • Performs related tasks as required.

What We're Looking For:

  • It is preferred but not required that the selected candidate will possess a Bachelor’s degree from an accredited college/university in Child Development, Criminology, Criminal Justice, Education, Healthcare, Home Economics, Psychology, Guidance and Counseling, Social Work, Sociology or related field.
  • Work experience in law enforcement, criminal justice or social services will be a plus.
  • Candidates must include a resume and cover letter with your application for this position.

What You'll Need for Success:

  • Working knowledge of personal computer operations, including Microsoft Office Suite programs (Outlook, Word, Excel, Power Point and Access);
  • Working knowledge or ability to learn and apply the details of the complex state and federal laws and procedures relating to background checks;
  • General knowledge of child welfare and DCS policies and practices;
  • Advanced communication skills, including the ability to listen well, speak to the purpose, to read technical material with good comprehension, and to write at a professional level;
  • Ability to apply interchangeable transfer of knowledge in daily work environment;
  • Ability to solve problems independently;
  • Ability to manage assigned work with minimum direction
  • Ability to maintain confidential information; 
  • Ability to maintain effective working relationships with other members of unit, other DCS central office staff, DCS field staff and contacts at DCS licensed residential agencies, DCS contractor and subcontractor agencies;
  • Ability to multitask, track/meet multiple deadlines and switch priorities/focus as needed in a quick paced work environment;
  • Ability to prioritize;
  • Ability to prepare clear, accurate reports;
  • Ability to use tack and empathy in working with people of diverse backgrounds;
  • Required to possess and maintain a valid drivers’ license, independent reliable automobile and appropriate automobile insurance coverage at all times;
  • Be an expert in all aspects of background checks, demonstrating wide ranging knowledge related to initial and ongoing background check requirements;
  • Be professional and respectful in all interactions with DCS staff, outside agencies/providers and subjects of checks while at the same time using caution in maintaining and releasing confidential information;
  • The Indiana Department of Child Services is a drug free work place. Candidates are subject to pre-employment and random drug/alcohol testing. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis