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BMV Title Clerk

Date Posted:  Aug 5, 2022
Requisition ID:  373441
Location: 

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

About the Bureau of Motor Vehicles

 

The BMV’s mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and are dedicated to fostering an environment where we

 

  • Invest in our employees
  • Engage our customers
  • Provide sustainable systems
  • Embrace product innovation

 

About the Job

 

The Title Clerk provides courteous, timely, and accurate customer service transactions for centralized and mail-in transactions for BMVC services. TheTitle Clerk utilizes good communication skills, computer skills, and on-the-job training to complete all day-to-day functions and responsibilities

 

A day in the life

 

  • Conduct all customer transactions in a courteous, timely and accurate manner
  • Complete all Certificate of Authority to Junk applications that are mailed to the Central Office
  • Responsible for maintenance of the work queues for Central Office Operations, when needed
  • Process Municipal, Dealer Designee and Special Sales transactions, when needed
  • Process all MVIN/HIN applications for vehicles/watercraft that need new VIN/HIN numbers
  • Receive on all MVIN/HIN applications and assign new VIN/HIN numbers for direct mailing to customers
  • Process ATRE (Affidavit to Transfer to Real Estate) titles to retire mobile homes
  • Process title corrections and offer branches and  internal departments support and verification of errors
  • Process all centralized transactions including but not limited to:  excise tax refund requests, issuance of Certificates of Authority to Junk, Mechanic’s Liens, Affidavit of Ownership transactions, Court Orders, Salvage and Salvage Restored title transactions, when needed
  • IDACS security clearance and authorization which requires training and testing for knowledge of and strict adherence  to all laws and regulations regarding inquiries made to stolen vehicle registrty.
  • Conduct daily opening and closing procedures, in accordance with agency policies, procedures, and operating guidelines

 

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What we’re looking for

 

 

  • High school diploma or equivalent.
  • Customer service experience
  • Top-notch communication skills
  • A high level of critical thinking and the ability to troubleshoot

 

Benefits

 

The State of Indiana offers a comprehensive benefit package which includes:

  • Choose from four medical plans (including RX coverage), vision and dental
  • Wellness program that offers eligibility into a discounted medical plan
  • Health savings account, offered for most medical plans, includes state contributions
  • Deferred compensation account (similar to a private sector’s 401 K plan) with employer match, as well as a choice between two fully funded pension plans
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • The State of Indiana offers other generous leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New parent leave

 

Equal Employment Opportunity:

 

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis