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Public Health Nurse Surveyor - Home and Community Based Care Surveyor Supervisor

Date Posted:  Jan 6, 2022
Requisition ID:  299821

Huntington, IN, US, 46750

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.


About the Indiana State Department of Health (IDOH):
The Indiana State Department of Health’s mission is to promote and provide essential public health services for a healthier and safer state.



The salary for this position traditionally starts at $50,258 but may be commensurate with education and/or experience.

About the Job:

This health care professional position is responsible for supervising the professional field staff who conduct onsite surveys at health care facilities.  The position must ensure, through scheduling and monitoring, that certification, complaint and revisit surveys are conducted in prescribed time frames and that the field staff conduct the surveys according state and federal protocols, policies, and procedures. The position utilizes specialized knowledge of state and federal rules and regulations; training and experience in the survey process; and application of the principles of good clinical practice.  Qualified Individuals from the following counties are encouraged to apply: Adams, Allen, Blackford, Carroll, Cass, Dekalb, Delaware, Elkhart, Grant, Fulton, Henry, Howard, Huntington, Jay, Kosciusko, Lagrange, Madison, Miami, Noble, Pulaski, Randolph, Steuben, Tippecanoe, Tipton, Wabash, Wells, White, and Whitley.

A Day in the Life:

The essential functions of this role are as follows: 

  • Coordinate scheduling of surveys and complaint investigations to ensure time frames prescribed by state and federal law and by policies of the Division of Acute Care (Division) and the Centers for Medicare and Medicaid Services (CMS) are met.  This includes reviewing complaint allegations and ensuring that complaint investigations are conducted during off hours if needed to appropriately address the concerns in the complaint and to meet CMS Performance Expectations. A scheduling book must be organized, maintained and updated at all times.
  • Explain and interpret rules, regulations, policies and guidelines for surveyors and providers.
  • Perform supervisory and management functions including counseling, discipline, performance management,  hiring, interviewing, training, and organizing of field surveyors; reviewing and approving attendance reports and travel vouchers; tracking and monitoring submission of survey packets; and ensuring that field staff are kept up to date on changes in survey process, state or federal regulations, and State, IDOH or division policies and procedures.  Supervisory functions also includes monitoring and reviewing surveyor performance through onsite, announced and unannounced visits; review of survey reports, survey and complaint investigation packets; and review of feedback from providers, CMS, and others, to ensure quality and conformance with IDOH work policies and survey protocol and tasks.
  • Perform a quality review of all survey reports ensuring compliance with the Principles of Documentation.
  • Communicate potential Immediate Jeopardy  (IJ) situations to the Deputy Director or Division Director; review IJ removal plans; support surveyor(s) on IJ survey as needed; monitor for timely submission of IJ tag(s); ensure non-removed IJ reports are submitted within 2 days; and keep communication open between surveyor(s), facility, Deputy Director and/or Division Director.
  • Represent the IDOH in a professional manner at all times.
  • Review and approve facility Plans of Correction including requests for addendums.
  • Participate in the Informal Dispute Resolution Process.
  • Provide expert testimony in administrative and state court proceedings regarding the survey process and survey results.
  • Attend monthly supervisor and management meetings; attend bi-annual staff meetings; and prepare for and lead area meetings.
  • Communicate and coordinate with in house staff including, but not limited to, Enforcement, Life Safety Code, and the Division of Health Care Education and Quality.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.  

What You'll Need for Success:

  • Specialized knowledge and experience in the principles of clinical practice and standards of care.
  • Extensive knowledge and experience in survey and investigative procedures; internal policies and procedures; and the State Operations Manual.
  • Knowledge and understanding of state licensure and federal certification requirements including state and federal law and regulations.
  • Ability to read and evaluate the acceptability of facility plans of correction.
  • Managements skills and ability to supervise professional field staff.
  • Ability to communicate orally and in writing with supervisors, staff, providers, residents, and the public. 
  • Commitment to the public health mission of protecting the health, safety, rights, privacy and well-being of residents in care facilities.
  • Licensed Registered Nurse in good standing in the State of Indiana.
  • A valid Indiana Driver's License.
  • Ability to identify potential threats to the health and safety of Acute care residents.
  • Ability to utilize computer equipment and software to enter, manipulate and retrieve data.
  • Ability to travel, including overnights, using own transportation.
  • Ability to work before and after normal work hours, including evenings, nights, weekends and holidays.
  • Ability to ambulate, bend and lift up to 25 pounds on a regular basis.
  • Ability to be professional and maintain composure under stressful situations.
  • Ability to organize, track and monitor schedules, surveys and staff to ensure timely completion of survey tasks and administrative duties in a deadline driven environment.    

Supervisory Responsibilities/Direct Reports:

This role provides direct supervision for one or more staff members.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Fort Wayne