Coaching and Mentoring Specialist
Evansville, IN, US, 47713
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Child Services (DCS):
Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:
Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.
Vision: Every child in Indiana thrives in a safe, loving, forever home.
Purpose: Ignite hope. Cultivate joy.
Role Overview:
The Coaching and Mentoring Indiana (CAMI) Specialist coaches and mentors supervisors who participate in the CAMI program. You will promote safety and permanency strategies through supportive and collaborative guidance as participants enhance their coaching and mentoring skills. You will conduct case reviews and assessments, schedule coaching sessions, and provide real-time verbal and written feedback. The Specialist creates safe environments for individuals to share their experiences, challenges, and barriers as they improve their problem-solving and supervisor skills. You will also maintain frequent communication with CAMI leadership to ensure fidelity and continuity across the program. You may participate in other DCS efforts to assist staff in their job duties.
This position is located in Evansville, Indiana, and will serve staff in Vanderburgh and surrounding counties.
Salary:
The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.
Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
- Collaborate and support Family Case Manager Supervisors to enhance their skills in case review.
- Identify coaching points and utilize unguided cues to stimulate discussion on planning, case assessment, time frames, completion metrics, and next steps.
- Adjust coaching strategies to individual learning styles.
- Utilize inventories to assess learning and communication styles.
- Utilize SmartSheets to complete forms and maintain data.
- Maintain written and verbal communication with CAMI program participants.
- Manage and organize schedules for CAMI participants.
- Review case histories to identify trends and patterns in service delivery and outcomes.
- Complete thorough case assessments and SafeACT call reviews, including completion of CAMI survey tool.
- Participate in debriefing sessions with CAMI Leadership to discuss reviews, participant progress, etc.
- Lead coaching sessions for specific case assessments and SafeACT calls, providing modeling of the CAMI principles.
- Coach and mentor participants as they complete coaching sessions, including both verbal and written feedback.
- Observe CAMI Team coaching sessions, providing verbal and written feedback to team members.
- Participate in SafeAct Quality Assurance training.
The job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may be changed or assigned at any time.
What You'll Need for Success:
Preferred experience:
- 2+ years of Case Management experience.
- Coaching and mentoring experience.
- Individual and team training and participation.
- Experience with Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, and Teams).
- Experience with verbal and written feedback.
Credentials:
- Fulfill one of the following education/experience requirements:
- Bachelor’s degree; or
- Associate degree with a minimum of two (2) years of human services job experience; or
- Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (3) years of human services job experience; or
- A minimum of at least five (4) years of human services job experience
Additional qualifications:
- Able to maintain a standard work schedule of Monday - Friday, 8:00 am - 4:30 pm.
- Proficient typing and data entry skills.
- Ability to facilitate virtual meetings.
- Effective time management.
- Regularly displays well-developed critical thinking skills.
- Strong ability to provide written and verbal feedback.
- Advanced knowledge of principles and practices of social work, casework, sociology, and group and individual counseling, including new methods and theories of treatment.
- Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation, and adoption.
- Thorough knowledge of related social services programs and ability to coordinate work among programs.
- Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects.
- Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect appropriately and effectively.
- Ability to formulate and monitor project guidelines or treatment plans.
- Ability to prepare clear, accurate reports.
- Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child-rearing practices, relationships, and needs.
- Ability to work with children with special needs, such as mental or emotional conditions, foster families, homes willing to accept those children, and the professionals who can appropriately provide services to them.
- Ability to exercise sound judgment while managing crises, including those involving confrontational, aggressive adults being investigated for child abuse or neglect.
- Able to perform essential functions with or without reasonable accommodation.
You must satisfy the following requirements to continue employment:
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Must maintain a valid Driver's license.
Supervision Responsibilities:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 in election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Evansville
