Current Employee? Click here to apply.

Local Office Director

Date Posted:  Jul 9, 2024
Requisition ID:  445983

Elkhart, IN, US, 46514


Work for Indiana


Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.


At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.


About the Department of Child Services:

Join a team that engages with families and children to improve lives in meaningful and significant ways. DCS engages authentically with children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers family preservation and prevention services, foster care, and child support throughout the State of Indiana. You will relentlessly pursue permanency for children and families through reunification, guardianship, adoption or support youth in making a successful transition to adulthood. While this job is difficult and may have long and sometimes unconventional hours, this is more than a job—it is a calling to improve your community and neighbors. Will you join us in supporting our Mission, Vision, and Values? 


Mission:  The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible. 
Vision: Children will live in safe, healthy and supportive families and communities. 
Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:


  • Child safety 
  • Permanency 
  • Collaborative partnerships with foster and adoptive families 
  • Diversity, equity, and inclusion
  • A culture of safety and transparency 
  • Continuous improvement 


Role Overview

The Local Office Director works in a County office of the Department of Child Services and is responsible for providing leadership to staff and managing operations within the respective office.

In addition, the Local Office Director will participate in regional child welfare practice decisions and partner with a variety of internal and external stakeholders to successfully carry out the mission of the agency. This role is expected to integrate and embed a learning environment inclusive of all staff, and a culture and climate of respect towards children, families and staff alike.


Salary Statement

The salary for this position traditionally starts at $85,020.00 but may be commensurate with education or work experience.


A Day in the Life:

The essential functions of this role are as follows: 

  • Oversee the management of local office operations. 

  • Establish and/or communicate and interpret policy and objectives to supervisors and staff. 

  • Interact with the community by attending meetings, serving on committees and boards, giving presentations to interested groups by informing the media. 

  • Set goals and objectives for Child Welfare management to ensure children are protected and/or are moved to permanency in a timely and efficient manner. 

  • Attend Local Office Director meetings and various local community partner meetings. 

  • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development. 

  • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees.  Ensure work adheres to quality standards, deadlines, and proper procedures. 


The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. 

What You'll Need for Success:

You must meet the following requirement to be considered for employment: 

  • Four (4) years of experience in child welfare, education, public administration, business administration, or social services and a Bachelor’s degree from an accredited four-year college.
    • A concentration in Business Administration, Child Development, Counseling and Guidance, Economics, Education, Health Care, Home Economics, Law, Psychology, Public Administration, Social Sciences, Social Work, or Sociology is preferred.
  • Five (5) years of supervisory experience in child welfare, education, public administration, business administration, or social services 
  • A combination of experience and accredited graduate training in any of the above areas may be considered
  • Extensive knowledge of the local, state, and federal legislative process 
  • Extensive knowledge of public relations and communication theory and practice 
  • Extensive knowledge of the programs, organizations, and operational goals of the DCS. 
  • Extensive knowledge of Indiana State laws, policies, and procedures that apply to DCS services and programs 
  • Broad knowledge of state budgeting principles and practices 
  • General knowledge of the operation of state and local community and advocacy groups 
  • General knowledge of employee relations issues 
  • Ability to effectively prioritize and manage multiple high-profile cases or emergency projects/situations. 
  • Ability to delegate work, set clear direction, and manage workflow 
  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets 

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. 


If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].


The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.


Current Employee? Click here to apply.

Nearest Major Market: Elkhart
Nearest Secondary Market: South Bend