BMV Part-time Customer Service Representative 2
Clinton, IN, US, 47842
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
- Invest in our employees
- Engage our customers
- Provide sustainable systems
- Embrace product innovation
Role Overview:
Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers’ knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers.
This position will serve at the Clinton, Indiana, BMV Branch Office. Branch hours are:
- Monday, Wednesday, Friday: 9:00 am - 5:00 pm
Salary :
The salary for this position traditionally starts $16.24 per hour but may be commensurate with education and experience.
Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are:
- Administer skills tests and evaluate driving skills.
- Assist customers with vehicle/watercraft titles and registration needs.
- Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.
- Attend training classes and/or take certification tests as required.
- Maintain privacy of customer and all related records.
- Substitute for Customer Service Representatives as needed.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
What You'll Need for Success:
You must meet the following requirement to be considered for employment:
- High school diploma or equivalent.
- Must be 21 years of age or older.
- Must possess a valid driver’s license for at least the preceding 12 month period.
- Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury.
- Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.
- Customer service experience.
- Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience.
- Must be familiar with the operations of all types of motor vehicles.
- Working knowledge of Indiana driving laws.
- Top-notch communication skills.
- A high level of critical thinking and the ability to troubleshoot.
- Ability to process cash and card transactions.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for part-time employees that includes:
- Paid vacation, personal and sick time off
- Competitive leave policies covering a variety of employee needs
- 12 company paid holidays, 14 on election years
- 75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
- Free Parking
- Free LinkedIn Learning
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Terre Haute
