Executive Housekeeping Manager - Potawatomi Inn
Angola, MI, US, 46703
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.
About the Indiana State Park Inns:
As one of the oldest state parks lodging systems in the country, the Indiana State Park Inns proudly operates seven unique and beautiful facilities throughout our great state of Indiana. Each one offers a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!
The historic Potawatomi Inn, located within Pokagon State Park, sits along the shore of one of Indiana’s largest lakes, Lake James, in Angola, Indiana. The inn features 126 guest rooms, 12 cabins, two onsite restaurants (Lakeview Restaurant and the Courtyard Café), an indoor pool, and 10,000 square feet of banquet/conference space.
Role Overview:
At the Indiana State Park Inns, success is based on teamwork, quality, integrity, loyalty, passion, friendliness, and safety. Indiana State Park Inns workers provide friendly customer service while ensuring the general upkeep of the inn to provide guests with a high-quality experience. The Housekeeping Manager is responsible for managing daily housekeeping operations in the inn's continuing effort to deliver outstanding guest service and financial profitability.
Salary Statement:
The salary for this position traditionally starts at an hourly rate of $16.45 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
- Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms
- Ensure rooms are clean and available to guests in a timely manner
- Schedule staff according to standards and forecasted occupancies
- Conduct monthly linen inventory with an understanding of usage
- Creation and documentation of deep cleaning schedules for all rooms, carpets, and public spaces
- Maintain open communication between associates and management and monitor associate relations
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling, evaluations, and delivering recognition and reward
- Oversee and conduct room inspections
- Recruit, interview, and train team members
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- Degree in Hotel Management or equivalent experience.
- 2+ years prior housekeeping management experience.
- Ability to work well under pressure and meet deadlines.
- Ability to enforce standards for cleanliness as they apply to all aspects of rooms/suites.
- Ability to physically move large objects such as carts, large bags of linen, and mattresses.
- Excellent organization skills, manage time well, correctly prioritizes, and is flexible.
- Able to work weekends and holidays.
- Proficient in Windows operating systems
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457B account (similar to 401k plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid new parent leave
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
Nearest Major Market: Angola
