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Deployment Room Technician

Date Posted:  Aug 5, 2022
Requisition ID:  385941
Location: 

46204, IN, US, Indianapol

 

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.

 

Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.

 

About the Indiana Office of Technology (IOT):

 

The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation. 
 

Role Overview:

 

The Deployment Room Technician updates and/or images new and used PC hardware for deployment to state agencies supported by IOT.  You will also process equipment returns and deployment, keeping an accurate inventory by using tracking tags and network identifiers.  When needed, you may help the Desktop Support Technicians to troubleshoot hardware issues.

 

A Day in the Life:

 

The essential functions of this role are as follows: 

  • Install network software/hardware. 
  • Set up servers and monitors the network to ensure performance status. 
  • Ensure that loops on event servers, either preventative or scheduled, are performed. 
  • Ensure that all preventive maintenance is performed. 
  • Act as a liaison for other departments/divisions in providing troubleshooting for all types of programs. 
  • Perform studies to define solutions. 
  • Provide integrated customer support to all users on system design and implementation. 
  • Assist in the evaluation of new products/technologies to determine impact on existing systems. 

 

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

What You'll Need for Success:

 

You must meet the following requirements to be considered for employment: 

  • Associates or bachelor’s degree in Computer Science or equivalent experience. 
  • Specialized knowledge of network operating systems, designs and protocols. 
  • Specialized knowledge of local area network concepts. 
  • Advanced knowledge of computer programming including computer languages, database design, work process charting and testing of programs. 
  • Specialized knowledge of technology equipment including operating characteristics and limitations. 
  • Working knowledge of operating systems. 
  • Working knowledge of networking protocols. 
  • Working knowledge of distributed systems management software. 
  • Effective communication skills. 
  • Ability to read and understand complicated technical manuals on hardware, software, LAN design and administration. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

 

Benefits of Employment with the State of Indiana:

 

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
    • Combined 180 hours of paid vacation, personal, and sick leave time off
    • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

     

Salary:

 

This position traditionally starts at $44,148 per year and may be commensurate with education, training, certifications, and experience.

 

Equal Employment Opportunity:

 

The State of Indiana is an Equal Opportunity Employer.

 

Current Employee? Click here to apply.