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Foster Care Division Manager - Southeast Indiana

Date Posted:  Aug 13, 2019
Requisition ID:  14383
Location: 

Shelbyville, IN, US, 46176

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

This position will be used to cover the following regions: 11, 12, 14, 15, and 18. 

 

The minimum starting salary for this classification is $50,726. 

 

About the Department of Child Services:

DCS protects children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers child support, child protection, adoption and foster care throughout the State of Indiana. 

Mission:  The Indiana Department of Child Services engages with families and collaborates with state, local and community partners to protect children from abuse and neglect and to provide child support services.

Vision: Indiana children will live in safe, healthy and supportive families and communities.

Values: Respect, Prevention, Safety, Stability, Permanency, Responsibility, Accountability, Continuous Improvement

About the Job:

The Division Manager serves as the second line supervisor over Foster Care Field staff statewide.  The purpose of the position is to provide direction to subordinate supervisors and Foster Care Case Manager staff.  The incumbent reports to the Assistant Deputy Director of Field Operations.

What You'll Do:

The essential functions of this role are as follows:

  • Promote, maintain, and model working relationships with staff, clients, and partners that are inclusive, respectful and adhere to the vision, mission and core values of the Department
  • Prioritizes work of subordinate supervisors and staff within the department and ensures that deadlines are met. This includes assessment of the risk to the child when complaint calls are received and staff is not available to respond to all calls
  • Supervises and assigns work to subordinate supervisors. Sets standards for work based on federal, state and judicial system regulations and guidelines. Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2’s
  • Reassigns work to maintain equitable work distribution and to cover vacant caseloads
  • Ensures effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports, and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise
  • Ensures effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources.  Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs.
  • Establishes and/or communicates and interprets policy and objectives to staff
  • Effectively trains Family Case Managers and other staff on new programs and developments, as well as provides training to new staff
  • Identifies management and organizational problems and provides training and development opportunities to resolve the problems
  • Reviews and measures staff and unit performance
  • Identifies employee training needs and prepares employee training plans
  • Conducts performance appraisals and maintains a fact file for all assigned employees
  • Interviews applicants for vacant positions and makes promotional and hiring recommendations to the Local Office Director
  • Review and/or authorize leave requests for Family Case Managers and other staff under their supervision
  • Identifies behaviors and/or performance contrary to the vision, mission and core values of the Department.  Recommends, assists and documents the need for corrective disciplinary action
  • Assists the Director or Division Manager in establishing long-term goals and objectives for the county office or division. Sets and implements goals and objectives within the department both long and short term
  • Ensures that Family Case Managers and other staff are following the Practice Model, and other policies, regulations and operating procedures. Assures that contacts between staff and clients receiving services, as well as, between staff and all other involved social service providers and/or the public are conducted in a professional and ethical manner

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Do:
  • Works with the ADD of Field Operations in establishing long term goals and objectives for the Foster Care Field Staff. Sets and implement goals and objectives within the department both long and short term. Interprets state and federal policies and regulations, and implements those within the Foster Care Unit.
  • Prepares and submits departmental and program budget recommendations to the ADD of Field Operations.  Develops statistical and background information to support budget requests.  Allocates and monitors the Foster Care Unit’s budget;
  • Prioritize work of subordinate supervisors and staff within the department and insures that deadlines are met.  This includes assessment of the risk to the child when complaint calls are received and staff are not available to respond to all calls;
  • Supervises and assigns work to subordinate supervisors.  Sets standards for work based on federal, state and judicial system regulations and guidelines.  Monitors the flow and quality of work performed.  Submits and monitors accuracy of reports on caseload activity;
  • Reassigns work to maintain equitable work distribution and to cover vacancies;
  • Reviews actions taken by subordinate supervisors and their staff during visits with foster families for soundness of judgment and to provide for necessary services;
  • Communicates closely with the local office management;
  • Participates in on call rotation in a supervisory capacity.  May accompany staff on foster home visits where crisis situations exists (although these are difficult to predict)
  • Insures that policies, regulations, and operating procedures are followed by subordinate supervisors and staff.  Assures that contact between staff and all other involved social service providers and the public are conducted in a professional and ethical manner;
  • Maintains positive relationships with foster parents and foster parent organizations;
  • Conducts performance appraisals and maintains a fact file for subordinate supervisors and any other staff who report directly to this position;
  • Interviews applicants for vacant positions and makes promotional and hiring recommendations to the ADD of Field Operations.  Authorizes leave requests of subordinate supervisors;
  • Documents need for, recommends and assists in carrying out disciplinary actions;
  • Trains staff on new programs and developments, as well as provides training to new staff;
  • Establishes effective working relationships with supervisory and management staff of community social service agencies to facilitate services;
  • May perform public relations functions by addressing groups (e.g., the media with ADD  approval) or individuals about the purpose, goals and methods of programs;
  • May represent the department in administrative appeals and hearing as a result of complaints by people receiving services or by staff
What You'll Need to Succeed:
  • Bachelor’s degree from an accredited college/university in Child Development, Criminology, Criminal Justice, Education, Healthcare, Home Economics, Psychology, Guidance and Counseling, Social Work, or Sociology or a related field. Two (2) years’ experience in the provision of social services to children and/or families. Two (2) years’ of experience in a leadership, managerial, or supervisory capacity is preferred or accredited graduate training in Social Work.
  • Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment.
  • Thorough knowledge of state and/or federal laws, regulations, guidelines and standards affecting child protection services, foster care, family preservation and adoption.
  • Thorough knowledge of related social services programs and ability to coordinate work among programs. Must be able to bring service providers to consensus in order to provide services and make recommendations to the court.
  • Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects.
  • Working knowledge of computers and the operation of software programs.
  • Ability to exercise sound judgment while managing crises situations.
  • Ability to work with children with special needs such as mental or emotional conditions, the foster families or the home willing to accept those children and the professionals who can appropriately provide services to them.
  • Ability to formulate and monitor project guidelines or treatment plans.
  • Ability to prepare clear, accurate reports.
  • Ability to communicate articulately for court testimony.
  • Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices, relationships and needs.
  • Ability to prioritize and manage workflow;
  • Ability to supervise the work of professional and clerical staff;
  • Ability to prepare clear, accurate reports;
  • Ability to use tact and empathy in working with people of diverse backgrounds;
  • Ability to establish and maintain productive working relationships with supervisory staff of other organizations whose cooperation is necessary in delivering services to children and families in protective services;
  • Ability to use computerized caseload data in planning and coordination of work;

 

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave

 

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis