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Communication Service Director

Date Posted:  Jan 4, 2022
Requisition ID:  287821

Madison, IN, US, 47250


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.


About the Indiana Department of Correction (IDOC):

We promote public safety by providing meaningful, effective opportunities for successful re-entry.  As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity and professionalism.


Salary Information:

This position traditionally begins at $32,058.00 annually.


About the Job:

Community Service Director will coordinate all community service programs including the use of interns and volunteers. Community Service Director is also responsible for coordinating public relations and community involvement.

A Day in the Life:

The essential functions of this role are as follows:

  • Communicate to the public concerning service projects, volunteer and program needs.
  • Recruit volunteers to partner with our facility in positive re-entry efforts.
  • Identify offender and facility needs for possible utilization of community volunteers and resources.
  • Identify community volunteers and resources to satisfy the specific offender and facility needs.
  • Maintain records of all community resources and volunteers utilized by the facility.
  • Develop volunteer assignments based on the offender/facility needs and develop related job descriptions.
  • Interview potential volunteer (s) and refer to appropriate department head.
  • Provide general orientation and in-service training of volunteers to be followed by specific training by department heads to whom volunteer is assigned.
  • Represent the facility to community
  • During Facility emergencies, assists with operations as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. 


What We're Looking For:

Preferred experience is five years full-time professional experience in Business Administration; Community Service; Communications; Corrections; Education; Health Care Administration; Public Administration; Public Relations; or related experience. Substitutions – Accredited college training in any of the following areas may substitute for up to four years of the required experience on a year for year basis: Business Administration; Communications; Education; Public Administration; Public Relations, Social Sciences; Volunteer Administration; or related areas. Accredited graduate training in any of the above areas may substitute for up to one year of the required experience. 

What You'll Need for Success:

Community Service Director should have working knowledge of the polices, principles and techniques of administration and management.  Must be able to work effectively with community organizations and staff, and to organize, prioritize duties, and meet given deadlines.

Difficulty of Work:

Community Service Director will work within the scope of the Department’s established policies and procedures.  Community Service Director must have knowledge of other agencies policies and practices, particularly pertaining to community involvement.


Community Service Director is administratively assigned to the Assistant Superintendent of Character and Faith Programs and receives general objective or program goals. Results are measured against IDOC metrics titled Community Service. Community Service Director must: 

  • Identify offender and facility needs for possible utilization of community volunteers and resources. 
  • Recruit volunteers and/or resources from all cultural and socioeconomic segments of society without regard to race, color, gender, religion, national origin, or disability. 
  • Interview potential volunteer (s) and refer to appropriate department head.
  • Coordinate the supervision and evaluation of volunteers. 
  • Keep record of volunteers, practicum students’, and interns’, attendance, and services.
  • Coordinate volunteer exit interviews with department heads. 
  • Promote good relationships between staff and volunteers


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Bloomington Indiana
Nearest Secondary Market: Seymour