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Outreach Director IDVA

Date Posted:  Aug 9, 2019
Requisition ID:  15299

Indianapolis, IN, US, 46204

Work for Indiana!

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


Indiana Department of Veterans Affairs 

Since its establishment in 1945, the Indiana Department of Veterans Affairs (IDVA) has remained focused on aiding and assisting Hoosier veterans and qualified family members or survivors, who are eligible for benefits or advantages provided by Indiana and the U.S. government.


The purpose of this position is to oversee all outreach and communications activities of the Indiana Department of Veterans Affairs. This position will be responsible for development of annual outreach and communications plans for each operating unit, consisting of the unit level strategy and implementation plans. The Outreach Director will be a member of the leadership team for the Agency and help drive the overall performance of the department.

Essential Job Responsibilities:

The essential functions of this role are as follows:

  • Develop annual outreach and communications plans for each IDVA operating unit.
  • Develop, monitor and report on metrics for each operating unit and outreach program
  • Manage and develop staff outreach and communications staff.
  • Manage budget for department outreach and communication activities
  • Develop policies required to implement programs
  • Ensure IDVA plans, programs, policies, and procedures are properly implemented and executed
  • Oversee daily media relations department
  • Oversee social media outlets and all department communication methods.
  • Oversee implementation of the outreach and communications plan
  • Oversee the relationship/partnership with DWD and other organizations
  • Manage implementation, development and operation of the departments outreach tracking systems
  • Serve on Director’s Leadership team
  • If appointed by the Governor serve as the Assistant Director for IDVA
  • IC 10-17-1-11 – Employment requirements

  • An employee of the Indiana Department of Veterans Affairs must satisfy IC 10-17-1-5 or be the spouse, surviving spouse, parent, or child of a person who satisfies IC 10-17-1-5
  • IC 10-17-1-5

  • If appointed as the Assistant Director, this position requires:
    • The assistant director has the same qualifications as the Director of Veterans Affairs.
      1) An honorably discharged veteran who has at least six months of active service in the armed forces of the United States; and 2) a citizen of Indiana and a resident of Indiana for at least five years immediately preceding the director's appointment.
  • This position requires at least four (4) years’ experience working in a professional environment.
  • Minimum educational requirements: Bachelor’s Degree
  • Outreach and communications experience managing outreach programs and social media platforms
  • Experience managing outreach and communications vendors.
  • Knowledge of benefit programs available to veterans;
  • Working knowledge of Microsoft Office Tools to include Word, Excel, PowerPoint, Access, Outlook along with the ability to learn agency databases and tools;
  • Excellent organizational and interpersonal skills;
  • Dependability, attention to detail, good time management and multi-tasking skills;
  • Flexibility and adaptability to respond quickly to issues and needs;
  • Ability to communicate effectively with agency staff, state veteran organizations, federal agencies, veterans and/or their family members;
  • Ability to formulate sound recommendations and make appropriate decisions for veterans and their families;
  • Ability to travel throughout the state to support IDVA related activities;
Supervisory Responsibilities/Direct Reports:
This role provides direct supervision for one or more staff members.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis

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